FAQ
Q: You did our wedding photos years ago and we chose not to buy the digital images, is it possible to have them now?
A. I'm more than happy to get your images prepared, ready for you to download them. The price is £115 for all the images. I don't split them or give you options for you to choose which ones you prefer as this takes hours and you might only want to download one so it's a simple question: do you want them all or none?
Email me your names and the date you got married and I'll give you the details how to pay or you can use this paypal link for payment. I'll then get the images ready for you to download and you'll receive a download link once I've set it up for you, usually within 24 hours.
Q. Where can we go to look at some albums or meet you to talk more about what you can offer?
A. Our studio is situated at The Photo Wizards, Crystal Peaks Shopping Centre, Sheffield and is open 7 days a week.
Mon-Sat 9.00-5.00
Sun. 10.00-3:30
Q. Do you have albums to show us at your studio?
A. We can show you a good range of styles and designs that we currently do - everything from the largest story book design through to the smallest parents album.
Q. How long have you been photographing weddings?
A. I started photographing weddings in 2003, so lots of experince, 750 wedding shoots!
Q. When do you require payment?
A. I ask for a £75 deposit when you book, and the balance a month before the wedding, if you want to spread the cost out I'm fine with that.
Q. Is there a discount for Weddings Monday – Thursday?
A. Yes, I offer a 20% discount on any weekday wedding including Thursday, however bank holidays do not qualify.
Q. Can you also shoot an Engagement Portrait of us?
A. I do this at our studio at Crystal Peaks or anywhere within 10 miles of our studio - if you ask me too! I recommended a pre-Wedding shoot if you’re nervous about having your picture taken.
Q. How soon after the wedding will I get to see my photos?
A. All the photos will be password protected on-line a week after your wedding or when you return from your honeymoon for you to download. If you choose a wedding album I design it once you tell me which photos you want me to use, I get the design proof to you by email two weeks after you give me your list of photos. Once you say the album looks good we go into production which normally takes two to six weeks depending on the time of year. If you would like the album to have any small changes I will do it straight away, if it's a large amount of change needed it might take upto two weeks. The albums I design for you will be perfect and will make you feel proud to show it to your friends and family.
Q. What if the weather is bad on your wedding day?
A. I always check the weather before every wedding and if it needs umberella I make sure I take a couple. If it is bad weather don't let it ruin your day - I always get great shots and umberellas look really good if you use them well!
Q. What if I need to change the dates?
A. Let me know and I'll sort it out. I'm not an airline so won't charge you for the date change.
Q. We've split up and want to get out of the contract...
A. If this is the case we'll give the person who paid for the deposit a letter so say we will use this deposit for anything else that you might need us to do such as new partner, for you to use this money at The Photo Wizards. We won't however return the deposit. If the payment is made in full two months before the wedding we will return 80% of the total you have paid back to the person who paid. If it's after two months before the wedding I can't give you a refund at all as I will not be able to get another wedding shoot booked in by that time.
Q. I see you’re based in Sheffield, do you photograph weddings outside the Sheffield area?
A. Yes, I can travel to any location around the world. I charge travel costs for any distance more than 20 miles Sheffield S12 - let me know your plan and I'll tell you how much.
Q: Are you insured?
A: We have full comprehensive photographers insurance.